Everything about how your personal data is collected, why it is used, and how it is kept safe at Kbajje — explained clearly and plainly right here.
Kbajje's Core Privacy Commitments at a Glance
This Privacy Policy ("Policy") explains how your personal information is handled when you use the Kbajje platform. By using Kbajje, you agree to this Policy. For any questions, contact us at support@kbajje.net.
Some information is collected when you create an account and use Kbajje's services. This data falls into two categories — what you provide directly, and what is collected automatically based on how you use the platform.
Information you provide directly:
Automatically collected:
Kbajje never stores your full bank account or card number. Only the reference information necessary to process a payment is retained.
Collected information is used only for its stated purpose. Kbajje never uses your data for anything you have not been informed about.
| Data Type | Purpose of Use | Legitimacy |
|---|---|---|
| Name & Contact Details | Account creation and management, support communications | Agreement |
| Identity verification documents | KYC compliance and anti-money laundering | Legal Obligation |
| Payment Information | Deposit & Withdrawal Processing | Agreement |
| Usage Log Data | Security monitoring and fraud detection | Legitimate Interest |
| Cookie Data | Site improvement and personalized experience | Consent |
| Betting History | Responsible gaming monitoring, dispute resolution | Legitimate Interest |
Kbajje does not sell your personal data to anyone. However, there are specific circumstances where we may need to share information with third parties:
Please note: Kbajje never sells or rents your information to advertisers, data brokers, or any other commercial party.
Kbajje does not retain your data any longer than necessary. How long we keep it depends on the type of data and applicable legal requirements:
Once a defined retention period expires, your data is securely deleted or anonymised. Beyond legal obligations, Kbajje has no interest in holding on to data longer than necessary.
Kbajje uses cookies — small files stored in your browser that help improve site functionality and remember your preferences.
You can disable cookies through your browser settings, though turning off essential cookies may affect certain features of the site.
Kbajje uses industry-leading technology to keep your data secure. Key security measures include:
No security system is 100% foolproof. Keep your password strong and never share it with anyone. If you notice any suspicious activity, report it immediately to support@kbajje.net.
You have certain fundamental rights over your personal data. Kbajje respects these rights and generally responds to requests within 72 hours.
To exercise any of these rights, email support@kbajje.net with the subject line "Privacy Request".
Kbajje is strictly for users aged 18 and above. We do not collect or store any data from minors. Age is verified at registration and confirmed again through the KYC process.
If we discover that an account has been created by someone under the age of 18, that account will be closed immediately and all collected data will be deleted.
Kbajje may update this Privacy Policy when necessary. For significant changes, registered users will be notified by email and the updated date at the top of the page will reflect the revision. Minor corrections will be noted on the page only.
Continuing to use the site after any changes takes effect means you accept the updated policy. For significant changes, we may seek your explicit consent.
For any privacy-related questions, requests, or complaints, please reach out through the following:
support@kbajje.net — write "Privacy" in the subject line. We aim to respond within 72 hours.
We take all complaints seriously. If you are not satisfied with the resolution, you also have the option to escalate your complaint to the relevant licensing authority.
A question many people have when using an online betting platform is: where does my data go, who can see it, and is there any risk? It is a natural and reasonable concern. Kbajje believes answering it honestly is not just an ethical obligation — it is the defining trait of a platform that can truly be trusted.
Awareness around data privacy is growing steadily among online service users in Bangladesh. People are increasingly asking which apps collect their data and where it ends up. Kbajje welcomes this shift — because informed users choose honest platforms.
The registration details you provide on Kbajje — your name, email, and mobile number — are used solely to manage your account. We do not use this information to send you marketing emails unless you've opted in. You can opt out of promotional communications at any time.
Any NID or passport copy submitted for KYC verification is stored encrypted on Kbajje's servers. Regular staff cannot access it — only authorised personnel in the compliance team may view it as part of the verification process. Once verification is complete, the document moves to secure locked storage.
Kbajje will never ask for your bKash PIN or password during any payment. If anyone claiming to be from support asks for your PIN or password, they are not a genuine Kbajje employee. Never share that information and report it immediately to support@kbajje.net.
Cookies are often misunderstood. Kbajje's cookies are not there to track you — they exist to make your experience smoother. Staying logged in, remembering your language preference — all of that is handled through cookies. Kbajje does not use advertising or third-party tracking cookies.
There are two main reasons your betting history is stored. First, dispute resolution — if a question arises about a bet, the records allow us to investigate and resolve it. Second, responsible gaming — if your betting patterns suggest someone may be playing excessively, the Kbajje team can reach out to offer support. This isn't surveillance; it's care.
At its core, Kbajje's privacy policy carries one clear message: your data belongs to you. We are simply its custodians. We do not access it, use it, or share it beyond what is necessary. Upholding that trust is Kbajje's most important responsibility.
Answers to Common Questions About Using Kbajje